Nurse Manager’s Impression Management for Leaders

Two Day Program

Nurse Managers committed to increasing their leadership and providing the best patient outcomes must in addition to their clinical skills continue to elevate their impression and relationship management skills. These skills are crucial to improving performance outcomes for their teams, other healthcare leaders, patients and their families.

To be successful and to meet the demands of Healthcare Reform, Nurse Managers and their teams will have to demonstrate their ability to better communicate and relate to a diverse group of professionals from administration to clinical care and across a wide variety of settings to transform the patient experience.

The Kaufman Partnership has developed a two day (approximately 2 months apart) Impression Management for Leaders program to advance the communication and impression and relationship management skills to leverage the impact of nurse managers role.


The program’s objectives will include:

  • Learning how the Nurse Managers are perceived by others.               
  • Adapting and upgrading leadership impressions to support the role.
  • Becoming more effective in identifying and developing effective inter-departmental       collaborative relationships.
  • Becoming more self-assured in utilizing crucial conversations in communicating with staff, peers, physicians and other healthcare providers.
  • Learning a relationship management system to improve communication and develop key relationships.
  • Creating and implementing an Impression and Relationship Management Plan


Karen’s ability to empower us into transformational leadership is very valuable. We need to transform and elevate our role. We have had role of clinicians for years now we are moving to the executive level which requires a different type of training.”

To discuss a program for your organization, contact Karen Kaufman at 215-592-9709 or email



Karen KaufmanKaren Kaufman Role Development for Doctoral Advanced Nursing Practice has coached thousands of professionals in the field of Impression and Relationship Management. Her commitment is to create an environment of trust and intimacy so that clients can both explore and accelerate their leadership capacity enabling them to leverage their impact, produce extraordinary outcomes for their organizations and exceed their role requirements. Karen is a contributing author for six books. Her most recent endeavor is an academic book entitled “ Role Development for Doctoral Advanced Nursing Practice”, the 2011 AJN Book of the Year Award in the Advanced Practice category. Karen’s focus was on the importance of impression management as it relates to maximizing nursing leadership.